Frequently Asked Questions
Here are some handy hints for your eLearning experience
1. Log into your eCADEMY Account
2. Head to "My Account" by the drop down options under your profile
3. Click on "Notifications" in the left-hand side menu
4. Untick the option to "Send me a weekly reminder email"
We provide 6 months access per user when enrolling in a course. This is from the date you start.
You’re course won’t be complete until all assignments have been submitted and passed. If you do not submit your assignments, you will not get a certificate for course completion.
Re-watch the lesson (can they still access after course completion?) then email help desk if you are still having trouble.