• How do I turn off my weekly progress reminder emails

    1. Log into your eCADEMY Account
    2. Head to "My Account" by the drop down options under your profile
    (top right)
    3. Click on "Notifications" in the left-hand side menu
    4. Untick the option to "Send me a weekly reminder email"

  • How long do I have to complete my course?

    We provide 6 months access per user when enrolling in a course. This is from the date you start.

  • What if I don’t complete all the assignments?

    You’re course won’t be complete until all assignments have been submitted and passed. If you do not submit your assignments, you will not get a certificate for course completion.

  • What do I do after I have finished the course and I have forgotten how to do something?

    Re-watch the lesson (can they still access after course completion?) then email help desk if you are still having trouble.